Terms & Conditions


Introduction

This Web Site is provided to you under these "Terms & Conditions" and any amendment or supplement thereto that may be posted by us from time to time (collectively referred to as “these Terms”). Your use of this Web Site shall be deemed to constitute your consent to be bound by these Terms.  If you do not wish to accept these Terms, we suggest you discontinue use of the Web Site and not order any item from it.

Modifications to these Terms

We may make changes to these Terms from time to time at our sole discretion, and we will post any such changes on the Web Site. Your continued use of the Web Site or placement of orders following the posting of changes constitutes your acceptance of any such changes.

Privacy Policy

Online Privacy Policy 


We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: flashpay.nets.com.sg.

Our site uses an order form for you to order goods and services. We collect your contact information (like your email address) and financial information (like your account or credit card numbers). Contact information from the order form is used to send the goods ordered to you. Financial information that is collected is used to bill you for goods and services ordered.

We do not sell your information to any third party. We do keep your information in our databases for such purposes as audits, customer tracking, credit card company requirements, and banking regulations.

Privacy

The information that we obtain through your use of the Web Site, whether through the registration process or otherwise, is subject to our Privacy Policy. This Privacy Policy addresses our collection and use of the data you provide to us, including your rights relative to that information. Please review the Privacy Policy before you use the Web Site. If you do not wish to accept the terms and conditions of the Privacy Policy, we suggest you discontinue use of the Web Site and not order any item from it.

Security

This site has security measures in place to mitigate the risk of the loss, misuse and alteration of the information. Sensitive or personal material is handled only by authorised employees and is not kept in open areas of our servers.

Order and Purchase Policy

Order Acceptance

When you place your order with us online, you will automatically receive (i) an email notification verifying the FlashPay you ordered and when they will be ready for collection/delivered to you; and (ii) an online eNETS receipt from the eNETS webpage after payment has been made. We advise you to print and keep a copy of the email notification and the eNETS receipt. If you do not receive the email notification or the eNETS receipt, please contact us for verification. However, we will contact you in case we require additional verification or information before fulfilling your order. Your order, once placed, cannot be revoked, cancelled, retracted or modified in any form or manner.

Order Rejection

We reserve the right at our sole discretion to reject your order without assigning any reason for such rejection. In such event we will refund all charges paid by you. Such rejection shall not give rise to any claim by you or any liability to you.

Method Of Payment

Currently we accept only eNETS Credit and eNETS Debit using our secure server to ensure your privacy and security.

In the event of any dispute or claim relating to your order, please refer to the email notification or the eNETS receipt which shall be used as the sole basis for settling the dispute or claim.

No Phone Ordering

We do not accept orders except through the Web Site.

Typographical Errors

In the event a price is listed incorrectly due to typographical error or error in pricing information received from our vendors, we shall have the right to refuse or cancel any order placed for the FlashPay listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will credit your credit card account in the amount of the incorrect price.

Delivery

The FlashPay purchased will be delivered to you at your Singapore address stated in your order within five (5) working days of the date of your order by post. You must ensure compliance with the requirements of SingPost with respect to delivery of mail.

Self-Collection

The FlashPay purchased will be available for self-collection at NETS Office located at 298 Tiong Bahru Road #06-01/04 from 8:30 am to 5:30 pm (Mondays - Fridays) and 8.30 am to 12:30 pm (Saturdays) within fifteen (15) working days of the date of your order.

FlashPay Descriptions

We attempt to describe the FlashPay available on the Web Site as accurately as possible. We do not warrant that the FlashPay descriptions are accurate, complete, reliable, current or error-free. If a FlashPay described on the Web Site is not as described when you receive it, you should check against the email notification and if there is discrepancy between the FlashPay and the description stated in the email notification, please contact our Customer Service Hotline to report the discrepancy. We will accept return in accordance with our Returns Policy after checking and verification.

We like to draw to your attention that there will be a difference between printing on paper and printing on plastic. Plastic is less absorptive compared to paper and hence the resolution of the image and the vibrancy of colour may not be as good. Similarly, the resolution and colour displayed on the screen would differ from the image on the FlashPay.

Return Policy

We will accept the return of a FlashPay if (i) it is returned within seven (7) working days from the date it was delivered to you; and (ii) the FlashPay is damaged, spoilt or non-functioning through no fault of yours or is not printed in full compliance with your order. We will deliver a replacement FlashPay to you at no extra cost or at our sole discretion refund you the amount paid by you within seven (7) working days of the receipt of the returned FlashPay. You acknowledge that this is your sole remedy and you will not be entitled to any damages or compensation whatsoever.

General Terms

Ownership

This Web site is owned by us. All right and title to, and interest in the content displayed on the Web Site, including but not limited to the Web Site's look and feel, data, information, text, graphics, images, sound or video materials, designs, trademarks, service marks, trade names, and URL, are our property or the property of our respective partners, agents, or third parties as the case may be.

Electronic Communications

The information communicated on the Web Site constitutes an electronic communication. When you communicate with us through the Web Site or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

Compliance With Laws

You agree to comply with all applicable local laws regarding your use of the Web Site, including, without limitation, laws regarding import or export of technical data by virtue of your online transmission.

User Conduct

You understand and agree that all text, graphics, photographs, information, or other materials furnished by you ("Content") are your sole responsibility. Thus, you are responsible for all Content that you transmit through or by means of the Web Site.

You agree that you will not use the Web Site in any way to:

(a) post, disseminate, or transmit any Content that is unlawful, harassing, defamatory, abusive, threatening, obscene, harmful, tortuous, libelous, or invasive of another's privacy;

(b) post, disseminate, or transmit any Content that infringes or violates any person's copyright, trademark, trade secret, patent, or other proprietary right, including, but not limited to, using third-party copyrighted materials without appropriate permission, using third-party trademarks without appropriate permission or attribution, and using or distributing third-party information (whether or not protected as a trade secret) in violation of a duty of confidentiality;

(c) impersonate any person or entity; falsely state or otherwise misrepresent your affiliation with any person or entity;

(d) post, disseminate, or transmit any Content you do not have the right to post, disseminate, or transmit;

(e) interfere with, disrupt, or harm in any way the Web Site or servers or networks connected to the Web Site;

(f) use the Web Site for any illegal purpose, in violation of any applicable laws or regulations;

Protection of Intellectual Rights and License

You acknowledge that material available on or through the Web Site, including, without limitation, material in the form of text, graphics, software, music, sound, photographs, and videos provided by us or our suppliers, sponsors, or third-party advertisers ("Intellectual Property Rights"), is protected by copyrights, trademarks, patents, or other proprietary rights and laws. Except as expressly authorized by us, you agree not to copy, modify, rent, lease, loan, sell, assign, distribute, license, reverse engineer, or create derivative works based on the Web Site or any material (including, without limitation, any software) available on or through the Web Site.

Information Disclaimer

YOUR USE OF THE WEB SITE IS SUBJECT TO THE ADDITIONAL CONDITIONS, DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE WEB SITE. WE AND OUR AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIAL ON THE WEB SITE. WHILE WE STRIVE TO KEEP THE INFORMATION ON THE WEB SITE ACCURATE, COMPLETE, AND UP-TO-DATE, WE AND OUR AGENTS CANNOT GUARANTEE, AND WILL NOT BE RESPONSIBLE FOR, ANY DAMAGE OR LOSS RELATED TO THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION.

Disclaimer of Warranties With Respect to Use of Web Site

THE WEB SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT MAKE ANY WARRANTY THAT THE WEB SITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. WE MAKE NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEB SITE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEB SITE.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEB SITE IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE WEB SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Limitations of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE RESULTING FROM (A) THE USE OF, OR THE INABILITY TO USE, THE WEB SITE; (B) THE USE OF, OR THE INABILITY TO USE, GOODS PURCHASED ON THE WEB SITE; (C) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, GOODS, OR WEB SITES; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (E) THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEB SITE; OR (F) ANY OTHER MATTER RELATING TO THE WEB SITE. THESE LIMITATIONS WILL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Exclusion of Liability

You agree not to hold us responsible or liable for any act or omission of any third party engaged by us to produce the FlashPay which may result in loss or damage to you.

You further agree not to hold us or any third party engaged by us to produce the FlashPay responsible or liable for any loss or damage suffered by you in respect of any infringement or violation of copyright or other intellectual rights of others arising from the use of your Content in any FlashPay purchased by you.

Contact Information

If you have any question or concern with respect to these Terms or the Web Site you may contact us by e-mail at info@nets.com.sg, NETS Sales and Customer Service Hotline 62741212.

Contact Us @ +65 6274 1212

CONTACT INFO

298 Tiong Bahru Road #06-01 Central Plaza Singapore 168730

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